Less phone pressure, more time for real work
With 
Plainwise, every request is captured. Automatically.
Plainwise keeps everything on track: callbacks are scheduled automatically and voicemails are transcribed to text. Fewer interruptions — just clear tasks ready when your team is available. The result: less stress at the front desk, more time for real care.
Every call becomes a clear task.
Spend less time on phones and more time on real work.
Plainwise
Intelligent Call Processing
Task Details
Automatically generated from call
“Hi, this is Sarah Johnson calling about my prescription refill for Metformin. I need to schedule a follow-up appointment and get my medication renewed. Can someone call me back by Friday?”
Capture every request automatically
Whether it's a missed call, a results question, or a prescription order — Plainwise logs it, transcribes it, and assigns it as a task. No more scribbled notes or forgotten voicemails.
Good morning. You have reached Riverside Medical Practice. I can arrange a call back. If this is an emergency, please hang up and call the national emergency number now. Briefly tell me what you need help with.
I need a follow up appointment with my doctor.
I can arrange that. A clinician can call you at 10:40 today. If that doesn't work, press 2 for another time.
I am at the dentist till 14:00 so after that.
Perfect. I have 14:15 available. Is that time suitable for you?
Yes, that works.
Great. I see you're calling from 06 12 34 56 78. Is this the correct number to call you back on?
Yes, that's correct.
Got it. To confirm, a call back today at 14:15 about a medication renewal on 06 12 34 56 78. Is that correct?
Yes.
All set. You will receive a confirmation shortly. Have a nice day.
Callbacks made effortless
Callers choose when they want to be called back. Plainwise schedules it, keeps the context attached, and makes sure your team never loses track.
Voice Menu System
Please select an option:
Prescription Services:
Data Collection
Collecting your information...
Caller Information
Request Details
Request Summary
Prescription refill request has been logged and forwarded to the practice team. You'll receive a confirmation SMS within 5 minutes.
Structured voice intake
Multi-step voice menus guide callers through requests like repeat prescriptions or service orders — collecting the right details automatically, without tying up your staff.
All options.
On one central platform.
Automated Callbacks
AI-powered Callback System
Never miss a call again or get stuck in a call queue. Our intelligent system automatically schedules callbacks, ensuring every customer interaction is captured.
Transcribe and Summarize Calls by AI
Never spent another minute on transcription or summarization. Our AI-powered system transcribes and summarizes calls, so you can focus on what matters most.
Transcript and Summaries
AI-Agent Integrated
Stop Repetitive Calls
Empower your team with AI-powered agents that can handle repetitive calls, freeing up your team to focus on more complex tasks.
Automated Callbacks
AI-powered Callback System
Never miss a call again or get stuck in a call queue. Our intelligent system automatically schedules callbacks, ensuring every customer interaction is captured.
Transcript and Summaries
Transcribe and Summarize Calls by AI
Never spent another minute on transcription or summarization. Our AI-powered system transcribes and summarizes calls, so you can focus on what matters most.
AI-Agent Integrated
Stop Repetitive Calls
Empower your team with AI-powered agents that can handle repetitive calls, freeing up your team to focus on more complex tasks.
Ease with Plainwise
For your day-to-day work and your goals.
For GP practices with morning call peaks
Turn phone chaos into clarity. Let callers choose their own callback time, spread the load fairly across the day, and stay in control when staff is unexpectedly out. Your team gets breathing room — patients get clarity.
For front-desk teams overwhelmed by calls
Let AI handle the routine. Automatic callbacks and smart routing let your team focus on the exceptions. Messages and context are captured instantly — no more loose notes.
For telecom and IT partners (resellers)
Offer Plainwise under your own brand. Roll out callback solutions fast for your customers with zero development work. Connect easily with Xelion or other VoIP platforms and differentiate your portfolio with real value.
For professional services with many inbound calls
Turn overload into structure. Let callers choose when they want to be called back, route to the right expert, and keep the full conversation history — without extra admin.
Get started with Plainwise.
Fast, flexible, and ready to go.
“Our doctor assistants love working with Plainwise. It brings calm and control to our daily work.”
Quick start
made simple
Be up and running in just days, not weeks. Plainwise connects easily with your existing phone system and workflows, so your team benefits right away.
Clear guides
that help
No endless manuals – just simple steps, examples, and a knowledge base. Your team can get started fast with clear learning paths.
Simple use
for everyone
Plainwise is clean and logical. Hardly any training needed – your team works with it smoothly from day one.
Strong support
always ready
Our team is ready to help quickly. Available in multiple languages via chat or email, with fast response times and practical solutions.
5x
LATEST CUSTOMER RESULTS
With Plainwise, your teams are up to 5x more productive and satisfied
Plainwise helped us automate callbacks by 70% in the first weeks. Our team is happier, and so are our patients.
Plainwise helped us automate callbacks by 70% in the first weeks. Our team is happier, and so are our patients.
0%
reduction in call wait times for customers using Plainwise.
0%
of reception teams report increased efficiency in call handling.
0%
employee satisfaction improvement through AI-powered callback scheduling.
0%
time saved on routine call management tasks for practice managers.
0%
reduction in call wait times for customers using Plainwise.
0%
of reception teams report increased efficiency in call handling.
0%
employee satisfaction improvement through AI-powered callback scheduling.
0%
time saved on routine call management tasks for practice managers.
Our customer
success stories
De Residentie – a general practice in The Hague with two clinic locations.
Result
The practice improved its telephony workflows, handling patient calls more smoothly across both locations, reducing administrative pressure, and ensuring inquiries no longer go unanswered.
Automate your telephony management with Plainwise
Schedule an appointment for a personal demo. Tailored to your team, your process and your use cases.
Book a demo
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