Your Questions Answered.

Plainwise is for every business, regardless of size or sector. From small startups and solo entrepreneurs to large corporations, we provide a fully integrated platform to streamline your customer service, operations, and sales—all without high fees or commissions.

You can explore all Plainwise features for free during a trial period. After the trial, you can choose a subscription that best fits your business needs.

Absolutely, you can start discovering all the features of Plainwise at no cost. Our free trial offers you more capabilities than typical business platforms. Once you're ready, you can switch to one of our premium plans.

We offer an intuitive management system for all your customer interactions. Just log into your Plainwise dashboard, and you’ll have access to manage queries, view insights, add automation, and more!

With Plainwise, you can customize your communication pathways. We support integration with various platforms, from email to instant messaging, social media to SMS, ensuring you can connect with your customers on their preferred channels.

There are no hidden fees for the use of Plainwise’s basic features. For advanced integrations and features, we offer transparent pricing dependent on the services you choose to implement.

Plainwise is available for use worldwide. Our platform can be tailored to meet the needs of businesses across different countries and industries.

For specialized needs or bespoke solutions within our platform, please reach out to us at info@plainwise.com or call +31 85 130 67 87. For general inquiries about Plainwise, please use these same contact methods.

Send us an email and we will get in contact with you as soon as possible. As almost anything is possible. We are happy to help you with your custom solution.

Our headquarters is nestled in the heart of The Netherlands, Zeist. It's here that our ideas come to life and where we work passionately to develop cutting-edge solutions for our clients.

You can reach us at our phone number, +31 85 130 67 87, or email us at info@plainwise.com. We're always ready to listen to your queries and foster strong communication with our clients.

Plainwise was born out of a desire to create impactful, user-centric software solutions that address real-world problems. Our founders saw the need for a company that could blend innovative tech with practical applications.

Our vision is to become a beacon of innovation in the SaaS landscape, providing intuitive and robust solutions that empower businesses to achieve their full potential while ensuring data security and user accessibility.

We analyze interaction data to optimize your support workflows and enhance customer engagement. This approach not only streamlines service but also helps personalize the customer experience based on actionable insights.

With our analytics, we're able to provide a clearer picture of your customer interactions, identify common inquiries, and optimize your response strategies. This leads to improved satisfaction as customers receive timely and relevant support.

We collect comprehensive data on customer interactions, including query types, resolution times, and feedback. This information is crucial for understanding customer needs and improving your service offerings.

Our data collection methods ensure you're informed about customer behaviors and preferences. This allows you to be proactive in your customer service, addressing potential issues before they escalate.

Yes, we can integrate our service with most CRM systems. If you have a specific request, we're happy to work with you to ensure our analytics service complements and enhances your existing customer relationship management approach.

Real-time data access means you can respond to customer needs immediately. With up-to-the-minute insights, your support team can make informed decisions that lead to more effective resolutions and a better overall service experience.

We've built a robust system that leverages the latest in AI and machine learning, ensuring that your customer service operates around the clock without interruptions. Our digital assistants are always on, providing real-time responses and support to your customers anytime, anywhere.

Absolutely, with support for over 100 languages, our system breaks down language barriers, allowing your business to communicate with customers in their native tongue effortlessly. We empower you to serve a global audience without the need for extensive multilingual staff.

Our engagement tools are designed with the future in mind, incorporating advanced analytics to understand customer patterns, preferences, and providing personalized experiences. They're intuitive, scalable, and integrated with your existing platforms for seamless interactions.

Our scalable infrastructure dynamically adjusts to traffic, ensuring consistent performance during peak times. This means high volumes of customer interactions are managed efficiently, maintaining quality support even under the most demanding circumstances.

Yes, our solutions are tailor-made to fit businesses of all sizes. We provide scalable options that grow with your company, from small operations to large enterprises, ensuring that our tools adapt to your evolving business needs.

Our platform is built to be industry-agnostic with customizable modules that cater to the unique needs of various sectors. Whether it's retail, healthcare, or finance, we ensure that our system aligns with industry-specific requirements for maximum effectiveness.

Our platform employs the latest encryption technologies, including TLS and AES, to protect data in transit and at rest. Regular security audits and compliance with GDPR and other data protection regulations further fortify customer data security.

We have a robust security infrastructure that includes multi-factor authentication, end-to-end encryption, and real-time threat detection systems. Our incident response team is on standby to manage any potential breaches swiftly and effectively.

Absolutely. Our solution adheres to the highest industry standards for security. We regularly conduct third-party audits to ensure ongoing compliance and continuous improvement.

Our AI systems are secured with API keys, secret management, and context-aware access controls to ensure that only authorized personnel have access. We also utilize AI-driven behavior analysis to detect and prevent unauthorized access attempts.

Customers have full control over their data with features like access controls, data anonymization, and the ability to request deletion. Our privacy framework is designed to empower customers while meeting rigorous regulatory standards.

Yes, our platform is monitored 24/7 for potential security threats. We use advanced AI and machine learning algorithms to predict and neutralize threats before they can impact customer data or service availability.

We offer a wide range of ready-made integrations with popular platforms such as Salesforce, Hubspot, Slack, and many more to ensure you can connect and synchronize your services right from the start. For a full list, please visit our integrations directory or contact us for more details.

Our custom integrations are designed to fit seamlessly into your current operations, optimizing and automating processes to save time and increase efficiency without the need for major changes to your workflow.

Absolutely! We specialize in creating bespoke integrations. Just let us know what platform you're using, and we'll work with you to develop a customized solution.

Turnaround times can vary depending on the complexity of the integration. However, we strive to deliver most custom solutions within a few weeks from the initial consultation.

Security is a top priority. Our custom integrations are developed with industry-standard security practices to ensure your data remains protected at all times.

We provide ongoing support for all our custom integrations, including maintenance and updates to keep your systems running smoothly.

Yes, our integrations are designed to be scalable. As your business needs evolve, our integrations can be adapted to support your growth and new requirements.